Once you have placed an order, we will send you an invoice for a 50% deposit. After we have received your deposit, our ordering department will begin to place orders for raw materials. Lead times of ingredients vary, depending on location of ingredient, whether or not the vendor has the ingredient in stock, and more. Sometimes ingredients can take up to 8 weeks to be shipped to our warehouse. We require that all components of packaging be sent to our warehouse prior to going into production. Once all ingredients and packaging components have been sent to our warehouse, we schedule your product for compounding and production. We ask that all AMR clients give a 4 week lead time before their product goes into production, allowing time for all ingredients to be shipped in. If it is possible for your product to go into production earlier, we will do so.
After you have placed multiple production orders for the same product, we will be able to have an approximate forecast for when your next order will be placed. Once we know this, we can contact our ingredient vendors and ask them to set aside a certain amount to prevent any back-orders, helping get your ingredients faster for future orders.